After launch

Support & maintenance

Software keeps moving—stores update, browsers change, users find edge cases. We offer structured options so you’re not stuck guessing what help costs.

Exact hours and pricing are agreed per project. Use this page to understand what’s typical; then start a conversation with your product and timeline.

Light touch

Best for static sites & stable MVPs

  • Security / dependency updates on a planned rhythm
  • Small content or copy tweaks
  • Bug fixes tied to recent releases (fair-use window)

Usually a modest monthly or quarterly block.

Active product

Apps, games & web apps that ship often

  • Prioritised backlog for improvements and fixes
  • Store submission support & release notes
  • Performance checks after platform updates

Monthly retainer with a defined hour bank.

Custom / SLA

Teams that need predictable response times

  • Agreed response targets for critical issues
  • Named channels (email / chat) for escalations
  • Quarterly roadmap sessions

Scoped after we understand uptime and risk profile.

What’s not included by default

Brand-new major features are quoted separately from maintenance—otherwise scope creep quietly eats the retainer. Emergency production incidents can be handled ad hoc or folded into an SLA-style agreement.

Ready to line up post-launch care?

Tell us what you are building—we will help you shape the next step.